The term communication originates from the Latin words “communis” meaning common Or “ Communicare” which means to share or ompart.
Communication is the process of transferring information from sender to receiver. It can take place between two people as well as within groups.
It is the process of exchanging of facts, ideas and opinions. It is the transmission and interaction of facts, ideas, opinions, feelings or attitudes. Communication plays an important role in every human activity. There can be no mutual understanding without communication; mutual understanding is the core of human relations.
Every business or organization structure is a social system involving interactions of people working at different levels. Communication is an important requirement of every business.
Individual in the organization may perform different activities but they are functionally related. The working and maintenance of these relationships is possible only through communication.
Thus communication is a process through which two or more elements of system interact in order to achieve a desired outcome or goal.
Various definitions of communication:-
Here are some definitions by the experts:
Chester Barnard viewed communication as the means by which people are linked together in an organization to achieve a common purpose.
According to American Society of Training Directors,” Communication is the interchange of through or information to bring about mutual understanding and conformation or global human relation.
According to kevith Devis, communication is the process of passing information and understanding from one person to another.
In the words of Newman and Summer, “Communication is an exchange of facts, ideas, opinions or emotions by two or more persons.”
Theo Haiemann also defines communication as” the process of passing information and understanding from one person to another. It is the process of imparting ideas and making oneself understood by others.”
Thus, communication involves the following three aspects:
- There is something which is transmitted such as information, ideas, feeling etc.
- The process of communication takes place between two parties:
- The sender of the subject matter of communication and
- The receiver
- There is an element of understanding. Thus, communication involves something more than mere transmission of message, the correct interpretation and understanding of message is important.
The communication process is complete once the receiver has understood the message of the sender. The desired outcome of any communication process is understanding.
In the words of Allen, “Communication is the sum of the things one person does when he wants to create understanding in the mind of another. It involves a systematic and continuous process of writing, listening and understanding”.